All sales are final.
However, if you ordered the wrong item and want to request an exchange, we’re happy to take a look—just reach outand we’ll do our best to help.
Lost Packages (UPS)
If UPS has lost your package, please let us know—we’re here to assist however we can.
That said, the best first step is to file a claim directly with UPS. You can usually start a claim through your tracking number if the package is officially marked as lost.
While Ally Munitions cannot be held responsible for errors made by UPS, we’re committed to helping you through the process. Every situation is handled on a case-by-case basis, and we reserve the right to respond accordingly